Shipping policy

Shipping Policy

Thank you for choosing TEN ZERO THREE. We are committed to delivering your order quickly, safely, and reliably.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation email is sent. You will receive a separate email notification once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days (if available)

Please note that delivery times may vary based on location, carrier delays, and external factors.

Order Tracking

Once your order ships, you will receive a tracking number via email to monitor the status of your delivery.

Shipping Locations

We currently ship within the United States.
At this time, we do not ship to P.O. Boxes or APO/FPO addresses.

Delays and Shipping Issues

If you experience any delays or issues with your order, please reach out to us at contact@tenzerothree.co — we are here to assist you.

Customs, Duties, and Taxes

TEN ZERO THREE is not responsible for any customs fees, duties, or taxes applied to your order. All charges imposed during or after shipping are the responsibility of the customer.